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Delivery

Orders will be despatched by us within 2 – 3 days and delivered by Royal Mail Second Class Post, taking around 2 – 3 business days. The price shown (£3.25) covers postage and packaging.

For full details of our ordering, delivery, cancellation and refund policy please read our Terms and Conditions.

If you’re an overseas customer please contact sales@professordaniel.co.uk.

Terms & Conditions

  1. Agreement: By placing an order on this website you are agreeing to be bound by the following terms and conditions of use, together with the privacy policy of Professor Daniel Publishing, run by owner Ruth McDonagh. Editor@professordaniel.co.uk.
  2. Ordering: When you place an order, including a pre-order, the order is only accepted once full payment is received. Once payment is received, you will receive an order confirmation. Acceptance of your order forms a legally binding contract between you the buyer and Professor Daniel Publishing. In the unlikely event that the goods are no longer available, or there’s a pricing mistake, you will be advised by email and options offered.
  3. Price: The price payable for your order is shown on the website along with postage details. Free collection is also possible for orders from people living locally to the editor.
  4. Availability: If a product ordered is not available, you will be emailed with the option to wait until it is, or to cancel your order with a full refund.
  5. Cancellation: If your order has not been despatched in the stated timescales you are free to cancel your order by email to sales@professordaniel.co.uk. Your statutory rights are not affected. Professor Daniel Publishing reserves the right to cancel the order if there is insufficient stock. If this happens, you will be contacted and advised when the product will be back in stock.
  6. Delivery: Your order will be dispatched within 2-3 working days of being placed. If there is a delay, you will be contacted. We cannot be liable for any loss caused to you by late delivery. UK orders will be sent by Royal Mail 2nd class post. Pre-orders will be dispatched in the week before publication. Our aim is for you to receive your order by publication day, but this may not be possible due to Royal Mail delays which are beyond the control of Professor Daniel Publishing. The order will be delivered to the delivery address provided. It is your responsibility to provide accurate delivery information. If Royal Mail or other delivery partner has attempted delivery whilst you were out, a note should have been left advising you of the attempted delivery of your parcel. This will be at the discretion of Royal Mail or any other delivery partner and not the responsibility of Professor Daniel Publishing.
  7. Returns: All books will be posted in A1 condition in protective packaging. Professor Daniel Publishing cannot be held responsible for damage that may occur in transit via Royal Mail. Returns are not accepted.
  8. Payment data: Payment processing is provided by secure third-party payment service provider PayPal. At no time is any private payment data such as credit or debit card numbers, expiry dates or CVC numbers given to, visible to, or stored by Professor Daniel Publishing.
  9. Privacy Policy: Please see our separate privacy policy for further information on data management.
  10. Website: No part of this website may be used or reproduced by anyone other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use or abuse of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  11. Governing law: The contract between you and Professor Daniel Publishing is governed by and interpreted in accordance with UK law and the UK courts shall have jurisdiction to resolve any disputes that arise.
  12. Website disclaimer: Information on this website is for general information purposes only and provided by Professor Daniel Publishing. We aim to keep information up-to-date and correct, but no representations or warranties of any kind, express or implied, are made about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance placed on such information is therefore strictly at your own risk. Professor Daniel Publishing is not liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. We take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. If you have issues with ordering, please contact sales@professordaniel.co.uk
  13. Copyright notice: This website and its content are the copyright c Ruth McDonagh 2023. Any redistribution or reproduction of part or all the contents in any form is prohibited without her permission. You may not, except with Ruth’s express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Cookie Information

What are Cookies?

A cookie is a small file of letters and numbers that we put on your computer or device when you use this website.

 

How do we use Cookies?

We use ‘session’ cookies to: help the website work. These expire as soon as you close the browser you are using (e.g. Google, Chrome, Internet Explorer, etc)

We use ‘analytical’ cookies to: record anonymous information about your visit to and the use of the website. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

Some of these cookies may stay on your computer for up to two years. They are only used again if you come back to this website when the analytics cookie will know you have visited the website before.

Please note we do not:

  • use any cookies which allow us to identify an individual.
  • sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law
  • use 3rd party cookies

Find out more about cookies on www.allaboutcookies.org.

 

What personal data do we collect?

If you complete our on-line request forms or contact us by email, we will collect various pieces of personal information including items such as your name, email address, postal address and telephone number.

 

Your personal data

Use:
Personal data submitted on this web site will be used for the following purposes only
(a) to assist with the processing of any request you make to us via the web site
(b) to review, develop and improve our web site and the products and services we offer
(c) for marketing purposes such as providing you with details of products, services, events and promotions which may be of interest to you

Disclosure :
Your data will only be used within & between the staff at A Calmer Canine.

Security:
We will take all reasonable precautions to prevent the loss, misuse or theft of your personal information. Sending personal information over the internet can be insecure and you should be aware of the security risks of providing information on-line.

 

Your payment information is handled by Paypal.com. You can find details of their privacy policy here: www.paypal.com/myaccount/privacy/privacyhub

If you’ve any questions about our Privacy Policy please contact Professor Daniel Publishing:
Email: editor@professordaniel.co.uk
By post 40 Gloucester Street, Winchcombe, Gloucestershire GL54 5LX